Our Privacy Policy

This statement explains the privacy and the data protection practices which apply to https://www.readyoffice.co.uk/.

Our goal is to protect your privacy while delivering a personalized and valuable experience. Collecting personal information is essential to meet the needs and expectations of our users, such as facilitating communication and offering interactive services. We understand the importance of safeguarding your information, and we want to ensure that it is not shared indiscriminately. In this document, we outline the types of information we collect, how we use it, and the control you have over your data.

Data Controller

GA Serviced Offices t/a The Ready Office Company is your data controller and responsible for your Personal Data. We are not obliged by the GDPR to appoint a data protection officer and have not voluntarily appointed one currently. Therefore, any inquiries about your data should either be sent to us on email at hello@thereadyoffice.co.uk or sent via letter to 26 White Horse Lane, Maldon, CM9 5QP.

How we collect & use your personal information

We may collect, use, store and transfer different kinds of Personal Data about you. Not all the following types of data will necessarily be collected from you, but this is the full scope of data that we can collect.

Identity data – data relating to your first name, last name, gender, date of birth.
Contact Data - This is data relating to your phone number, addresses, email addresses, phone numbers.
Business information - Company name, industry & billing details
Marketing and Communications Data - This is your preferences in receiving marketing information and other information from us.
Customer Support Data - This includes feedback from google reviews and other feedback platforms.
Usage Data - information about how you use our website.

Any personal information such as name, postal address, telephone number, and email address supplied via our website will not be disclosed to any other third party without your prior permission or unless we are required to do so by law. We may contact you in response to your enquiry, to offer requested services or to provide you with property information that you have requested. We do not keep your data for any longer than is necessary.

We process your personal data under the following legal bases:

Contractual Necessity: When the processing is required to perform our contract with you (e.g., providing services or processing payments).
Legitimate Interests: When it is in our legitimate business interest to process your data, for example, to improve our services or secure our systems.
Consent: When you have provided explicit consent for us to process your data, for example, by subscribing to newsletters.
Legal Compliance: When we are required to process your data to comply with a legal obligation.

Your rights

As a user you have the following rights

right to be informed about our collection and use of personal information
right to access your personal information
right to correct your personal information
right to ask us to delete your personal information unless we are obliged to retain it for other legal reasons
right to restrict or object to the processing or use of your personal information
right to report to a supervisory authority about the use of your personal information.

If you would like to access, correct or delete your personal information please contact us. We may need to request specific information from you to help us confirm your identity before any actions are taken. This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

Securing your personal information

We are dedicated to safeguarding your privacy and adhere to strict security measures to protect your personal information from damage, destruction, or unauthorized disclosure to third parties. Our servers are regularly updated and secured with firewalls, antivirus protection, and restricted access to prevent unauthorized entry. However, no data transmission over the internet can be guaranteed as completely secure. There is a risk that third parties outside the control of GA Serviced Offices t/a The Ready Office Company, may unlawfully intercept or access private communications. We cannot guarantee the security of any personal data you transmit to us, and you do so at your own risk. If you suspect that your interaction with us is no longer secure, please reach out to us immediately.

Accessing your data & complaints

If you would like to review or revise information you have previously provided to us online, or you have any questions relating to this Privacy Policy, you may do so via our contact us page. We will address your concerns and attempt to solve any problem to your satisfaction.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Your data & third parties

If The Ready Office Company undergoes a merger, acquisition or sale, we may, at our discretion, transfer, sell, or assign your Personal Data to a third party as part of that transaction. Following the transfer, the acquiring entity’s Privacy Policy may govern how your Personal Data is handled. In all other circumstances, your data will continue to be protected according to this Privacy Policy.

This website may include links to third-party sites over which we have no control. If you visit these sites, please review their privacy policies and terms of use before sharing any personal information. Additionally, if you accessed our website via a third-party link, we cannot be held responsible for the privacy practices or policies of that third-party site.

Notification of changes & acceptance of policy

We keep our Privacy Policy under review and will place any updates on this webpage. This version is dated 20 September 2024. By using this website, you consent to the collection and use of information by in accordance with our privacy policy. If you do not agree to this policy, please do not continue to use our site. You have the right to withdraw your consent to us using your data and to request that we delete it. To do this, please contact us.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

GA Serviced Offices t/a The Ready Office Company
26 White Horse Lane, Maldon, CM9 5QP
hello@thereadyoffice.co.uk
01621731230